Aara Boutique - Returns, Exchanges & Alterations

At Aara Boutique, each piece is thoughtfully designed and carefully crafted. We want you to love your purchase, and if something isn't quite right, we're here to help.

Ready-to-Wear Returns & Exchanges

For our ready-to-wear garments, we understand that finding the right size isn't always easy. If the size you ordered doesn't work for you, you can either have the garment altered at our boutique or choose a return or exchange for a different size.

For returns or exchanges, we kindly ask that the garment is:

• Unused and unworn
• Undamaged and in its original condition
• Free from stains, marks, alterations, or any signs of wear
• Returned with all original tags and packaging intact

Please get in touch with us within a day or two of delivery if you'd like to arrange a return or exchange. Once the garment is received and inspected, we'll help you with the next steps.

Alterations & Sizing

To help you achieve the perfect fit, we offer one complimentary first-time alteration on Aara garments at our boutique.

For ready-to-wear pieces, you can choose to make use of this complimentary alteration or, if the size isn't right for you, choose a return or exchange, provided the garment meets our return conditions.

If you're unable to visit us and would like to courier your garment to our studio for alterations, we'll be happy to assist. We simply ask that the shipping costs to and from our studio be arranged by the customer.

Custom & Made-to-Measure Orders

Every custom order is created especially for you from fabric selection to finishing details, making each garment truly one of a kind.

Because of the personalised nature of these pieces, custom, made-to-measure, and bespoke orders cannot be returned or exchanged due to sizing, fit, or change of preference.

We do, however, offer one complimentary first-time alteration at our boutique to help you achieve the fit you're looking for.

Damaged or Defective Items

We take great care in ensuring every order leaves our studio in perfect condition. In the unlikely event that your order arrives damaged or defective, please let us know within a day or two of delivery.

To help us assess the issue quickly and fairly, we kindly ask that you share:

• A clear unboxing video showing the package being opened.
• Photos, if applicable, highlighting the concern.

Once we've reviewed your request, we'll gladly offer either a replacement or store credit, depending on your preference and the nature of the issue.

If you have any questions before or after placing your order, our team is always happy to help.